Shutters Hotel, Elko

The hotel is set in a great location surrounded by mountains and featuring a welcoming fire in the fireplace. The rooms were really nice and spacious, although they felt a bit vibrating. The service was amazing, especially at the Ruby restaurant. The downside was the dining experience, which was terrible, offering only a grab and go breakfast. The hotel is family-friendly and provides a great location at a reasonable price.

I had a mixed experience at this hotel. The rooms, despite being a bit dated, were spacious and quiet, with the highlight being the whirlpool tub. However, there was some noise from other guests. The service ranged from brusque at the front desk to incredibly friendly housekeeping staff. The location, while convenient, had some cleanliness issues in the outdoor sitting areas. The dining options were limited and overpriced. Overall, the hotel has its charms but also some drawbacks.

The hotel felt like a brand new place, clean but with dusty vent grates. Despite being inspected, it was noisy due to its proximity to the air-conditioner machines. The service was a mix of being super friendly during late check-in and some staff members being unavailable. The location was convenient but slightly out of town. Dining options were meager, with only basic offerings, while the facilities were sufficient.